How can we help?

Guides, setup walkthroughs, and answers to common questions.

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Getting Started

Set up your workspace and get up and running fast.

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What is Kanvo?

An overview of Kanvo CRM.

3 min read
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Setting Up Your Workspace

Configure your workspace name, logo, accent color, locations, and team members.

4 min read
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Pipelines & Stages

How to use Kanvo Kanban pipelines to manage leads, estimates, and jobs.

5 min read
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Public Booking Forms

Create a shareable booking form that routes requests into your Leads pipeline.

5 min read
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Tasks & Activity Log

Use tasks to track follow-ups. The activity log keeps a full audit trail.

4 min read
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Integrations

Connect SMS, email, payments, e-sign, and more.

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SMS in Kanvo: An Overview

Understand your SMS options โ€” Kanvo Native, Twilio, and RingCentral.

4 min read
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Kanvo Native SMS Setup

Get a business phone number provisioned directly inside Kanvo.

3 min read
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Connect Your Own Twilio Account

Bring an existing Twilio number into Kanvo.

6 min read
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Connect RingCentral to Kanvo

Link your RingCentral account so SMS appears in Kanvo Inbox.

7 min read
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Stripe in Kanvo: An Overview

The two distinct ways Stripe is used in Kanvo.

3 min read
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Collecting Client Payments with Stripe

Connect Stripe so clients can pay invoices by card.

5 min read
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E-Signatures with BoldSign

Send contracts for e-signature using BoldSign.

5 min read
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Connect AnswerFirst to Kanvo

Route live-answered calls into Kanvo as leads automatically.

6 min read
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Scheduling

Booking forms, availability, and estimator routing.

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Setting Estimator Availability

Configure working hours and schedule overrides for each estimator.

5 min read
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Clients & Portals

Client portal, records, estimates, and communication.

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The Client Portal

Give clients a self-service portal for approvals, payments, and messaging.

5 min read
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Billing & Payments

Invoices, Stripe, payment collection, and subscriptions.

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Managing Your Kanvo Subscription

Upgrade, downgrade, or cancel your Kanvo plan.

4 min read
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Creating and Sending Invoices

Generate job invoices and send payment links to clients.

5 min read
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Troubleshooting

Common issues and how to fix them.

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SMS Messages Not Sending

What to check when SMS from Kanvo is not delivering.

4 min read
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Booking Form Shows No Available Slots

Why the booking form might show no availability.

3 min read
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Client Cannot Access Their Portal

Troubleshoot portal link issues.

3 min read

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