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SMS Messages Not Sending
What to check when SMS from Kanvo is not delivering.
🕐 4 min read•Troubleshooting
- 1Go to Settings > Integrations > SMS
- 2Confirm your provider shows as Connected
- 3If using Twilio BYOA, check your account balance
- 4Check 10DLC registration status
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If you recently changed Twilio credentials, update them in Kanvo or all outbound messages will fail.
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